Cricket Wireless Authorized Retailer

I went in to purchase two new phones has online was having technical issues I called ahead and asked Mario to save me two phones a pink and a black one in the model I requested he did when I went in I did let him know that I was in a hurry and I just wanted to purchase the phones and I would call to set them up later unfortunately he went ahead and set them up without letting me know and then told me I was all set and ready to go when I realized that my husband's phone was connected I was upset as he's an over-the-road trucker we are business owners and he was in Washington now with a none working phone and I had a new phone that was working I expressed my concern Mario tried to call and get it fixed while he was on the phone the other employee told me it was my fault and quite frankly was nasty and rude I was told that I should know I let him know that I was not being unreasonable by expressing to him that this is something that they should let people know he then began to tell me it was common knowledge obviously it was not because it happened to me long story short definitely put a damper in our day and a damper in our business I feel that the staff is unprofessional lacks communication and it's just out for sale I will definitely not go back to this location they would not give me the owner's information they would not even give me the district manager's name or phone number said that it was policy they didn't hand out either name or number and left her in tears has my husband's livelihood of our business is the phone while he is Trucking that's his navigation that's where he keeps up with his electronic logs that's where he keeps his updated paperwork for his Hazmat it goes on and on as to how important that phone is to him I then had to drive up to Portland stop everything at the business at our location to make sure that I could get him that phone which is 6 hours round trip I am so upset but I couldn't speak to anybody above them I will be taking this matter to corporate I also believe the staff can use some training in communication product knowledge and slowing down a little bit this cost my business a whole day which is not cheap I will actually doing my best to try to pursue this and letting everybody know how Cricket treated me. Not to mention I left with no apology

This is a great place to get a new phone. The owner was awesome. Traveled from Reedsport just for the new phones.

Have been holding off on submitting this review because I wanted it to be honest and accurate.nnHave been with Cricket five months now and could not be happier! Matt the store manager was not only honest but willing to answer my mega list of questions on multiple occasions with great patience and respect.nnI had originally been extremely concerned about the phone coverage in remote areas. That worry has been laid to rest. We had awesome service at Silver Falls State Park, in which we had NO service with our previous two carriers.nnI have been able to stream movies and use as much data as needed, this also includes my husband on the same shared plan. We have never been able to hit the maximum limit before the data throttles down.nnWe both are extremely pleased with Cricket and wish that we had been with them all along. You just can't go wrong, $80.00 a month for two lines, includes all taxes never any surprises on your bill, with 22 GB's.nnud83dudc4dud83dudc4dud83dudc4d Thanks Matt ud83dudc4dud83dudc4dud83dudc4d

Showed up at 6:15 pm on a Tuesday. All lights on. Supposed to be open until 7. Banged on door and no-one came. Really need a replacement phone so thanks for nothing.

Customer service today was outstanding! Thank you so much