TD Bank

ZERO accommodations for customers during this pandemic. ZERO. As they say, intelligence is the ability to adapt to change. I needed to wire money for an important deal, no appointments given, line for the drive thru is endless and apparently incompetent people working there. I don't know if it is just this branch or if TD simply failed its customers.

Worst banking experience I've ever had. Long , long wait at the drive up window, more than thirty minutes before I just gave up and drove over to the TD bank at the Interstate Shop Center, Ramsey. Completed my transaction in less than five minutes. This is the second time this happened in the last week. I'm rating this as one star because zero stars is not available.

I waited 30 minutes on a line to make a deposit at 11:39 today and finally drove away. What’s going on there? I even tried calling several times and no one picked up the phone.

I have been a customer for about ten years and needed very little attention until this last year. First, a very personable young agent named Moe tolerated my stressed son's minor abuses while on a conference call from Thailand and still showed an unflinching interest in my son's problem, which Moe ultimately resolved for us. Later in the year, another problem came up that seemed unsolvable until Kathy Campagna, the VP Store Manager at this TD Bank, took an interest and went the extra mile to help my son solve his debit card problems. My son relies solely on his debit card in Thailand to pay for daily needs such as food and lodging as well as medical supplies. Ms. Campagna, I might add, was also extremely personable and a pleasure to deal with, especially during a certainly stressful situation.

America's LEAST convenient bank. (Not specifically this branch )