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Crystal Caseworks, LLC

22 Morlot Ave #2d, Fair Lawn, NJ 07410, USA
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Detailed Information
Openning hours
  • Monday 10:00 AM – 6:00 PM
  • Tuesday 10:00 AM – 6:00 PM
  • Wednesday 10:00 AM – 6:00 PM
  • Thursday 10:00 AM – 8:00 PM
  • Friday 10:00 AM – 6:00 PM
  • Saturday 11:00 AM – 2:00 PM
  • Sunday Closed
Reviews
annette galan (12/19/2013)
Very Good Customer Service - I ordered (online) a display case for a NHL Hockey Goalie Stick. I did not get my UPS confirmation from UPS and started to freak out about it not arriving before Christmas, as promised. I shot off an e-mail to the company at 6:30 pm, 2 days after I expected the tracking info, fully prepared to get the run-around. To my surprise - I received an e-mail response later that night confirming that my case had shipped and would arrive as promised. Crystal Caseworks forwarded me the tracking info the next morning and It did arrive on time and in perfect condition. It is a beautiful display case and I will order from this company again and recommend them highly to everyone!!
LAWRENCE WEBER (02/10/2019)
I foolishly ordered multiple “museum” cases before actually taking any delivery an NEVER received ANYTHING! More than $1,000 WASTED; nothing’s but EXCUSES. I saved ALL the e-mails for ANYONE to see. DO NOT BUY HERE OR YOU WILL BE SERIOUSLY DISAPPOINTED AND MUCH POORER FOR YOUR EFFORTS.
Sarah Cuppetelli (08/08/2014)
Do not order from here- I had placed an order on 1/9/2014 and never received my product. I have emailed 15 times and left numerous messages. The only responses I receive was an email from Phil Jones stating that I should receive it in the next few days and when I would call and if anyone would pick it up as soon as I gave my order number some how the line would go dead. It is now 8/8/2014 and Nothing! I have filed a compliant with the Police and if I don't receive a refund with in the next 7 days, I am getting my attorney involved. It is just a shame that this business works like this
Todd Ward (05/29/2013)
I purchased a case for a min-helmet on 3/3/2013. 4 weeks later no shipping info, so I inquired about it. They were quick to respond and said they had a back log and needed more time. Not being an urgent need, I said OK. I checked back in a month later, still no shipping by early April. Emailed them again and still behind. May 5th they told me it would be about a week. Today, 5/29, still nothing. I requested the order be cancelled and my funds refunded. We'll see how long that takes...
Misha Foomin (09/06/2018)
Total scam. They take your money, and do not offer product back, nor refunds. I have been waiting four months. Communication is extremely poor. Check BBB for complaints. Yelp as well has many poor reviews. I wish I had checked before ordering from them.
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