Brasier Restaurant & Lounge

Great delicious,.......!!!

I want to start by saying that I thought this establishment was the bomb. Went there with friends and family to celebrate a birthday we were at our table within minutes. This was back in July 2019. We had an amazing time food was on point the service was great. But a few days ago my family and I went to spend some time at night time and this place was a disaster management and workers were all on their phones. The service was terrible. You would think that they would be prepared for any situation but they weren’t. I have been to many clubs before and this one beats it by being the worse.nnY’all need to really dedicate your time to a great customer service. Your employees being on their phones 24/7 shouldn’t be acceptable. We paid money to be in there we shouldn’t have to wait for services. Unacceptable. Hopefully you get some customer service training.

Went here for a birthday brunch. Overall good experience if this what you want. Think turn up brunch with loud music, decent food, and strong drinks.nn$35 pp for app/ main course/ +$10 for dessert with unlimited mimosa/red sangria.nFood was decent and plentiful, came out timely.nnNo hookah available.nnMinus one star as water had to be repeatedly asked for

I would like to say nice place, good music and great food and the workers were nice. Reason why i gave it 3 stars. But I came For brunch , i understand 2 hr seating limit but honestly i felt Like i just sat down and got my food and right away the server was trying to give us the check ... i didn't even digest my food , we just paid for hookah which was $40 overall n i couldn't enjoy it because i felt i was being rush. For that i wouldn't spend $40 if i was being kicked out quick ,Honestly i didn't like that , that once she left to the next table, i said you know what im leaving i rather go somewhere else where is worth it. Also there were other ppl before us and they still was there and wasn't even eating they were chillin and drinking and i didn't see anyone rush them. Over all two drinks n we had to ask them to refill the drinks since is only 1.5 hr if not we would of only had one water down drink. smh they need to do better.

Terrible service, we were a party of 8nMy salmon was very good, my husband skirt steak came out cold. Appetizers came out after dinner, two dinners came out one45 minutes after the 6 other dinners. We tried to make the best of it. The manager ended up comping the crab cakes and one skirt steak. The manager was very nice.