Kessler Institute for Rehabilitation - Saddle Brook

Very clean, the staff is very professional caring and go out of their way to help

I found most therapist were professional and polite. Clerical staff are very helpful, polite and courteous.

This place is a hot mess. I am not talking about the therapists, etc. I am talking about the back of the house staff....and this applies to the therapy and medical sides. Phone calls are not returned. You schedule appointments and when you show up, they have nothing scheduled. I am pretty meticulous with appointments, but they are not. A lot of this could be avoided if they implement a reminder system like every other doctor in the country.

DO NOT SEND YOUR LOVED ONES HERE!! Absolutely terrible service. My grandma was sent her for what they first thought was a STROKE and they don’t even have a Neurologist on staff. Everyday we noticed her getting worse but the staff swore she was improving. The staff is incredibly rude and close minded. They don’t listen or care. They were wrong about my grandma’s diagnosis and in denial about her progress. DO NOT GO HERE!

After having a hemorrhagic stroke which left me paralyzed on my left side, I was completely out of it for a month. If you are not in control of yourself and need help, there is NO understanding ,empathy or compassion from the aides. They were NASTY and lazy, They would be innnEek! Methinks not.nnthe room next door gossiping while I would have to wait for hours to get my diaper changed, It was bad enough having to wear one in the first place.