Ideal Pet Warehouse Ltd

Best pet store in Harlem hands down. Great guys work here.

This location is the worst by far worst place to enter be aware of how you are treated and greeted and don't get upset if I didn't tell you so but the service u will get is really really bad.one of the best example I can give u is recent customer purchased pet food item that was sold expired only to be told not to get a refund!! As a witness I went to go buy bait for fishing with a buddy of mines.we asked for fresh bunkers the man returned with frozen bunkers stating it is fresh when it was frozen solid when we refused to buy the purchased item the man in encounter older gentleman started screaming and cursing saying u going to take this item because I'm not going back to put this away.we waited in the line with few other people only to be told our money is not going to be refunded because we wasn't vocal about it which was a lie .we never asked for frozen we asked for fresh bunkers.they have only frozen nothing fresh and usually these frozen items are more then 3 months old.Majority of the time they claim it is fresh but the truth is each and everyone that goes to buy the bait states it is decomposed old bait.

Great place to go get live mice and rats for reptiles now that pet land is shut down.

When you google it says open at 9 AM.. so I went over there at 9:30AM .. closed. I called at 10:30 AM and their answering machine picked up, I called again at 11:45, just a few minutes ago and still their answering machine picked up. Their random opening times was the main reason I stopped going to them years ago, but now that Petsmart is closing on 117th and pleasant this is the closest pet store. They need to do better.

I e been going to this pet store since it was on.120 at First Avenue. My childrens enjoy this place and the Banuchi family. This is a neighborhood pet store and family. Alot of good memories. I woul recommend everybody to still support this store. The veterinary are great.