St. John's Riverside Hospital

I am disabled and was disrespected by someone calling themselves a physician who by his own admission has never treated anyone with my condition when I gave him information that was pertinent to my care he totally disregarded it and because of it nothing got done a waste of four hours for something that had I’d been listened to as the patient would’ve taken all of 20 minutes I have called the hospital to file complaint twice and have not been followed up with By them at all that is pathetic… By patient Bill of Rights I am to be treated with respect I am to be listened to etc. etc. those two things are essential to care. Regardless of being disabled I was given neither what makes it worse is I’ve been going to this hospital for over 20 years furthermore the test that my physician ordered were not completed just because I’m disabled does not mean that I do not have the right to thorough care thorough care and sadly for the past 10 years I have not received thorough care because physicians are more concerned about what they feel like doing instead of doing what needs to be done and doing it in the manner that it needs to be done in not what makes them comfortable! They are only getting one star because I could not give them anything less.

I arrived at the emergency room this past Thursday for a rapid heart beat. Drove myself and parked in an available space. Walked into the emergency room. In less that five minuets had an E K G, was in an E R room on the bed, within minuets had three doctors and a nurse taking blood and administering. In five min I had bloods and an x ray. From time in to being thoroughly treated was less than half an hour. My cardiologist, Dr Bradlowe who is affiliated with the hospital was in contact contact with the attending staff, and was seen by one of his associates within the hour. The nurses and doctors were amazing. My prescriptions were called in and I was out before noon with a treatment plan you can’t ask for anything better than that.

2020 labor (during COVID pandemic ) - I've been coming to this hospital my entire life . Years ago i had my first born son here don't remember anything significant to be honest. I just had my second son here as well, and until now I've never experienced this hospital the way it's been (at least the Labor department) . I have been in and out for weeks with in the past 2 months due to pregnancy complications. Everytime I've come here it has been clean, communication is clear, my doctors (s/o to the WestMed OBGYN team super amazing ) have been 100% concerned and followed up w/ me about everything. The nurse , RN ,Midwife team here at Saint Johnson riverside have ALL been amazingly helpful and 100% on point, they have taken care of me as well as my own mother and that says a lot. From easy transitions of the night to morning shift nurses w/ RN Jackie,and RN Nathalie, and many others during my recovery, they made sure to remind me how to care for myself and baby post labor .all the nurses introduced theirselves and were totally helpful but I'm so bad w/ names and have been here countless times i can't remember all the staff so s/o to all of u . My delivery team was exceptional (thank you ladies and Dr. Gerber) .. my entire experience was comfortable. EVERYONE wore a mask at all times, practiced and enforced social distancing, sanitizing maskwearing and made sure i was comfortable with during every visit no matter if it was a simple COVID test, till the day of my delivery and everything in between. ... surprisingly the food even got better - i do remember that lol . Would i have my third child here? Absolutely! Do i plan on it anytime soon tho ? No lol

Thanks to everyone and each of yours for deliver and help with the birth of my baby. Thank you very much and very grateful we are. the staff was great and friendly.

I had pleasure of staying here for 3 days . Had hysterectomy. I was very please the rns were very nice attentive. The food was amazing and I HATE HOSPITAL FOOD . EVERWHERE.. idk about any other services but recommended procedures