Shoe Mill - Clackamas

Manager was super awesome! Found me the last pair of DocMartin boots that weren't even on the sales floor. It made me super happy, and I didnt mind at all, to pay another $30 extra to get my cool boots!

I came in after looking for chacos at two different stores. They actually had she's in stock and they went above and beyond making sure they fit me right! Great customer service!

My mom has bought 90% of her shoes from Shoe Mill in Clackamas for the last several years. She’s always recommending them to her clients at work and has loved going there for years, but we will be taking our business to the Bridgeport Shoe Mill instead. On 3-3-2020, she bought a pair of shoes and $50 insoles. She checked for other colors online and saw that they were $40 less than she just bought them for. She went back in and asked if they would price match. Instead of saying something along the lines of “No, I’m sorry we don’t, she got yelled at. The tall man with dark hair (Eric the manager) that has apparently sold shoes for over 30 years literally freaked out on her in front of another customer.nnHe started screaming at her about how online stores “don’t pay for rent and the lights in here” and how “he’s helped her all these times” while pointing his fingers at things around the store and at my mom. My mom got scared and walked out. Also, when she got home she realized he gave her the wrong size. I refuse to let my mom give this place her business anymore. If this is how they treat people who have bought dozens of shoes from them, they don’t deserve our business. The man who yelled at her should be ashamed of himself, yelling and humiliating a lady for asking a simple question.

Just received my latest pair of boots that I ordered online due to the COVID 19 virus. Shoe Mill consistently seems to understand that while I have foot issues that require really well designed shoes, I don’t want them to be ugly orthopedic shoes! Every pair that I buy from Shoe Mill are so perfect. Great style and soooo comfortable. I always have a great experience in the store; online is just as good! I LOVE Shoe Mill!

Shout out to Trevor! He did an incredible job helping me out today, I was very impressed by his knowledge and friendly attitude. He went above and beyond to help me.