Map
Detailed Information
- Place Types Hospital
- Address 400 New Hampshire Ave, Lakewood, NJ 08701, USA
- Coordinate 40.0763038,-74.1846724
- Website https://www.chaicare.org/locations-lakewood
- Rating 4.6
- Compound Code 3RG8+G4 Lakewood, NJ, USA
Photos
Reviews
The nurse we had was so wonderful. She was professional and she let us know that she stays in that room all day. It's her room, how she disinfects it. She made our visit comfortable. We did not wait long to get in, you can check in from your phone, fill out the paperwork on your phone...it seems like a well oiled machine in these times!
Covid test for my son done a week ago. While we were there waiting no one was social distancing in the very full waiting area and the cleanliness of the place was questionable. Did not see anyone cleaning very high traffic, high touch areas like the door or counters the whole time we were there. Results took 7 days with Thanksgiving being last week. I called nonstop for 2 days to get results. NO ONE ANSWERS. I must have called over 50x and pressed 9 for lab results, 0 for operator and 2 for the front desk (yes I have the prompt numbers memorized because I called so many times). NO ONE ANSWERS AT ANY EXTENSION. I got through after trying for hours yesterday to be told the results weren’t in yet to call back today, what a joke. When I got through today, again after many many calls over several hours, finally I was told negative and I asked if I could be emailed the results since we need the documentation for him to resume activities and stop quarantine. Was told no, they could be faxed or I needed to come in and pick them up. Checked the portal and nothing updated, no test results.
The Good: Covid test and in and out in 20 minutes.nnThe Bad: It has been 6 days since I got my test and not 1 word from the lab. I have called several times and they tell me to check the portal. My portal only shows my visit, nothing about test or pending results. I have called several times during work house to not get a single person answering several times. Only went here because I was in a bind for a test. By the time I get my results the damn vaccine will be here.
Amazing service and amazing staff. Very organized and efficient even when it's really busy they are always moving along quickly and trying to get everyone on and out as fast as possible. Highly recommend this place.
Their motto is Get In. Get Out. Get Better.nI must say how efficient this urgent care center is run is unparalleled.nAdd to that the superb service from the PA's and associates, you can't go wrong!!nDefinitely recommend!nUDR
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