Crozer-Chester Medical Center

Our primary care physicians and testing are taken care of at this facility and all are great. This morning I met the woman in charge of the parking garage. She is doing a fantastic job. The last time I was there, parking was a disaster with zero spots available. Kudos to that hard working lady.

Found someone shaving my husbands face several times even after the staff was told he was on blood thinners. He had a stroke & no one realized it. He was partially paralyzed & they served him fried chicken. They put him on a commode & never came back. The only thing that wasn’t horrible were the aides who were caring. There was so much more

These wonderful doctors and nurses saved my brothers life. He suffered traumatic brain injuries from being hit by a drunk driver, and today, he is recovering. They are extremely caring and professional in all ways.

I am my baby boy at crozer and they treated me so nice like I was the princess and they were so good to me and the nurses and doctor was excellent with I had an emergency C-section and really great

The policies in place within the emergency department are beyond what the word asinine is capable of describing. A forced waiting period of “15” minutes between the time your loved one is brought into the ER by the EMTs and when you, their immediate family member, is first able to a ascertain the condition of your family member. While detained within the waiting, there is absolutely no communication from the staff as to the status of your person. Even worse, however, is the fact that implementing an easy means of communicating a patients status, such as with a TV, would probably violate privacy laws. Your loved one could very well have passed away en route and with the lackadaisical attitude of ER staff at this hour, its well within the realm of possibility that you wouldn’t be apprised of the tragedy until your 15 minute quarantine had passed. And for the cherry on top, only 2 family members are permitted to enter the cell block at one time. If a family is with their loved one in their bay and some individuals are creating issues with the staff, then that is the appropriate time in which to implement such a policy. Punishing the innocent for the crimes of the guilty has no place in society. Anywhere nor ever. Needless to say my family will never again use this hospital. Our experiences in the ER were akin to finding a roach in your food: disgusting.nnThe security guard is the only one here who is taking “positive patient and family experience” to heart.