Map
Detailed Information
- Place Types Hospital
- Address 1601 Haddon Ave, Camden, NJ 08103, USA
- Coordinate 39.9266963,-75.0956665
- Website https://osbornfamilyhealthcenter.com/
- Rating 2.1
- Compound Code WWG3+MP Camden, NJ, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Staff is very unprofessional, rude, smart
They are just horrible , they don’t know how to be professional, always have to drive their to make an appointment because they never can answer in any departments
They will never answer the phone for Family Practices!!!! At all! I have seen them personally ignore the phones when someone is calling, and they are not even assisting anyone at the time. But they always answer super fast when you are calling another department, like the Pediatric Department. You always have to leave a voice message and hope that they call you back. In some cases they call back when they are about to close for the day, or just don't call back at all.... This is really sad and terrible customer service! Only way they will talk to you is in person, in most cases you get someone with an attitude. I'm usually not one to give bad reviews... But this needs to change! It's very unprofessional.
they need all new staff and people who actually love what they do. The customer service i've experienced here is ridiculous if i spoke to a patient over the phone the way these people do at my job i would be fired in a split second!!! PLEASE DO BETTER WHEN YOU HIRE PEOPLE!!
Sadly, Osborn is not what it once was. Their family medicine department needs a revision when it comes to their staffing, especially the receptionists - whom greet you in a form that is not welcoming at all. I have been coming here since I was a child and unfortunately I will be seeking a new office as the way in which I have been tended has been very subpar. In one recent appointment, I politely asked two questions and was undermined by the front desk receptionists, the least they can do is be respectful when the patient is respectful as well, there is no need to act this way. It is a shame that people like this are in public health facilities working day by day and perhaps even treating other patients in the same way.
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