U.S. Bank Branch

Thank you Taylor! For taking extra time and great customer service! This branch always does a great job! Today Taylorud83dudc4dud83dudc4d took it to a new level! She took the extra time today to call and let me know some coins had come in that I had been looking for. Again, much appreciated!

Don't go here if you're in a hurry. I was the only person in line waiting patiently for 10 minutes before I walked out. Two tellers were working. One was showing a customer every feature imaginable on the US Bank iPhone application, the other chatting away with a customer. At some point you would think they might care to take care of someone actually trying to do some banking. Next time I will just use the ATM to deposit my check then pull cash out.

I had a 2 business accounts and 2 personal accounts there for 23 years. The service went from great to the absolute worst bank I have ever dealt with. They are extremely rude and short! I closed my 4 accounts and moved 3 of them to Wells Fargo and 1 to Clackamas Federal Credit Union. They both have treated me with the utmost professional and friendly service. US Bank use to be the same way. To bad! I recommend you find another bank to take you business to!

I have been a US Bank customer for years and all of the tellers at hilltop branch Oregon city have always been amazing. A few months ago they had management changes and the new manager Jen has definitely created turmoil within the branch you can just Tell the employees are not comfortable when she is present. You can just feel the tension in the air. The interactions between her and staff that I have seen have been very curt and on two occasions she has helped me and made me feel like I was imposing. I wouldHate to see this new management ruin the stellar reputation the rest of the staff and the previous management of this branch have. Hopefully someone will reevaluate her placement in Oregon city

I HATE this branch! Never do they go above and beyond to help me out! I always have problems here & lately the staff has been changing like crazy! I haven't seen the same face twice in awhile! The manager is rude and unhelpful! Wells Fargo will be getting my business from now on. Keybank already has my savings and they are amazing!!