Baker City Bare Bones Smoke and Gift

I bought a Torch in there about 2 weeks ago and about 3 days later tried to lite it and it wouldn't turn off. The next morning the the button to turn it on wouldn't work. I put butane in it and still the button wouldn't start the torch.Then I waited about 5 or 10 minutes and tried to start it again and it came then turn it off and tried the button one more time and it didn't work that time. I went to return it or exchange it and and the first person I talk said should talk to the lady that sold it to me, so I said ok and asked when she would be now and I was told on Monday. Ok so it's 2 days late that go back in on Monday to talk to her and she proceeds to tell me that the owners policy is no refund and no exchange that all sales are final. At the time I purchased the torch and the 3 different times I had going back to talk with the owners there where not sign upon the glass case saying anything about the owners policy. I paid $11.99 to $12.99 dollars for this torch that quit working 3 days after I bought it and to say there is a policy that was nowhere to be seen is a bit ridiculous. In this era of pandemic ripping people off is not good for business cause you just lost a customer that has frequent you business since you opened. I think after writing this I will change my rating to no stars. I had to give a one star rating so I could post my review. Have a nice day!!!!!

The girls know my order and have always been accommodating. I only go to barebones for all my smoking needs! The drive through is very convenient and they will even fetch your drinks for you!

Great service, variety of goods and service with a smile. Mask and all ud83dude03

Wow, such a wonderful convenience store the owner seems to be a nice and polite guy. He has insents that my wife likes and we buy are tobacco there so far so good and there was a couple of the employees are very polite and professional that's barebones

So what's up with closing at 9 tonight when it says 10