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U.S. Bank Branch
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Daniel Householder (08/13/2019)
Had my money ( pay check in cash) eaten by the atm next to subway. Bank can not help me. Call center says i have to wait up to 10 days while they do an investigation. They also refuse to pay any of the late fees i my incur for late charges. He then had the nerve to tell me i should borrow money from another account until hopefully they were able to rectify the problem. Shame on them !!! 4 days later talked to the call center again. None of the required forms were filled out by them. Only a customer complaint. Not even the supervisor at the call center could do his job correctly. Back to the branch office. At least they are nice. I wonder how much they would charge me in late fees per day if i was over drawn $900 ? On to the state banking commission next !
Alicia A. (05/02/2019)
Best bank by far. They great you the second you walk through the door, the tellers are nice and helpful
Mama N Papa Horton (02/04/2019)
Very professional people and courteous. I really like this bank
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