Paw & Claw Pet Palace

I frequent this business for my aquarium supplies and couldn't be happier! They have everything you need.nThe owner is super friendly & helpful with everything. I even requested to order a fish and she was happy to help.nI can't wait to visit again!nPrices were also very reasonable, much better than other places I have ordered from. I enjoy stopping here for all my pets needs.

Best pet store hands down. Very knowledgeable, friendly service.

So some background, I am a very experienced bird owner and former breeder... a couple months ago I made a 6hour round trip to this store to pick up a young bird that they had just gotten in. My own little bird had passed away shortly before I went to pick up this new bird... I was told over the phone that the bird was blood-tested and confirmed Male. I was also told that the bird had been raised hand fed.nThe store seemed pretty pleasant at first but when I saw the bird, I noticed that it’s feathers on its face were duller colored indicating that it was likely female. I simply said “oh! That’s a female!” And from then moving forward, they got combative telling me that I’m wrong and it is DNA confirmed, etc. and I, trusting the pet store owner, decided she probably knew best.nThe first thing I noticed from my experience as a breeder was that this bird was intact NOT HANDFED the bird was very fearful and defensive towards any hand movements and took months to train it out of the bird. The second thing was the bird started to show more aggressive behavior, especially towards girls, witch hinted at it being female. (Typically female birds bond male humans and vicea virsa... I am a girl... as I was planning on this bird to be my companion, it was very important to me that we be compatible.)nI can’t tell you how much money I spent on vet visits and blood tests to confirm that this bird was ACTUALLY FEMALE!!! HUNDREDS OF $$$!!! I was more sad then upset... like I said I had just lost my own pet bird privy to this ordeal... and I knew that she could never completely bond to me... I was absolutely heart broken... still am.nI called the pet store in hopes of a solution but all the owner did was shame me for wanting to give up my pet after a couple of months of bonding and training her. She avoided all and any responsibility blaming the distributer and the company that gave her the bird and her employees... this was not helpful whatsoever. She also avoided all of my calls after my initial one!!!nI was so devastated and shocked at the lack of liability and solutions coming from this lady. I was never rude or abrupt, but she was very combative and made me feel so much worse. She finally offered me a refund and suggested that I drive back and give her the bird. I decided that I did not want to leave this little bird I had grown to love so much with this woman. I knew she would not find a good home for her, or any of her birds for that matter. So I elected to rehome her to a nice man I knew would take good care of her.nI am still so sad about it to this day, but I know it’s what was best for her. But in conclusion- this place is ran HORRIBLY! The employees, especially the owner, are unprofessional, Uncompassionate, and Terrible to their pets and customers. PLEASE do not give your business to this place... Also, the birds were kept under lamps, which is very very bad for them and degrades their Health.

Love Jesse and her store! She remembers her customers well and its just and all around pleasant experience!

Took my dog to get cleaned and nails trimmed. Was a good price all around for a dog who hates baths and hates his paws being touched. Would recommend