Map
Detailed Information
- Place Types Hospital
- Address 1100 N Kentucky Ave, West Plains, MO 65775, USA
- Coordinate 36.7381864,-91.8746326
- Website http://www.ozarksmedicalcenter.com/
- Rating 2.5
- Compound Code P4QG+74 West Plains, MO, USA
Photos
Reviews
My wife was a patient at the ER. The care she received was mediocre. Questionable triaging practices. At a Level 1 Trauma Center or a Stroke Center, she would have been a stroke alert. But since they didn't see textbook signs or symptoms just looking at her at the front desk, she sat in triage for hours. Had they done even a basic neuro assessment, she would have gone straight to CT, or at least should have. Fortunately, the condition turned out to be something less emergent than a stroke. Otherwise, they would have completely missed the three hour window for definitive treatment, and she would have ended up with long term damage. That said, some of their providers are genuinely knowledgeable and caring.nnTheir billing practices, on the other hand, are entirely objectionable. The bills have just started coming in, and they already have double-billed for a procedure. I would like to think that this was a fluke, but I know many people who have dealt with OMC over the years. And OMC is infamous in the community for their unethical billing practices. This is something that will immediately tarnish any good experience a patient may have had with any of the staff.
I had a breathing test today. The lady that did it was named Gina. She is awesome! Explained every step. She told me some breathing exercises I could do. Excellent care.
I have been there on several occasions they tried to have me put in the stress unit multiple times for coming in with the flu or other medical conditions. I had to get my Brother to come stop them from putting me on their stress unit more than once. And for the care you get in the ER it depends on what Doctor you get most of the Doctors at this ER are Completely worthless. I had to have my gallbladder removed and the surgeon nicked the common bile duct and never told me anything about it and sent me back home I was back in the ER that same night pale. I had to drive to the hospital in Springfield to get any help. The only service that is any good is the doctors in the specialty clinics. But as it goes for the hospital and the ER I would not send my worst enemy to them.
I would like to talk with house supervisor about my moms care we are so mad and this hospital needs to be coached on vare
The only people who receive actual care are the ones whose families have money or have some sort of standing in this town. The nurses are rude. The doctors have no bedside manner. You’re going to wait hours even if you have a serious medical emergency. You’re going to end up having 60 different tests on you just to be told you’re fine just to have someone else figure out the root of the problem months later when you’re in far worse condition. I wouldn’t go here if I was dying. May as well risk shipping me to mtn. Home or springfield.
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