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Verizon Authorized Retailer – Victra
Verizon Authorized Retailer – Victra
Verizon Authorized Retailer – Victra
Reviews
Trevor Hack (11/19/2020)
Had issues with AT&T and straight talk. Went in to start over with a reliable provider. Very quick and easy experience getting everything tranfered over. Very thankful to have reliable service and a store with real people that are helpful.
Brodey Geiger (10/23/2020)
Aldin was very knowledgeable and professional! Had trouble activating my new phone at first but both him and Tyler Rhode quickly found the problem. Made my experience very memorable. I would definitely see one of them again.
Jazalyn Corley (11/13/2020)
Aldin was very polite and knowledgeable! He found exactly what I needed within minutes. I have been to a few Verizon stores in the area and this way by far was the best customer service.
Bekah Veal (09/03/2020)
My husband purchased a smart phone for the first time, off of verizon.com. Since he had a basic phone, he had a hard time getting it activated (no SIM card ect) and when he called 611, he kept getting robots! We literally tried every angle to activate it. Hes had the phone for six weeks(paying for nothing ud83eudd26‍♀ufe0f) and he was unable to get it activated because we live over 125 miles from the nearest Verizon. He is a farmer and it’s his busy season so he couldn’t get away to go to a big city and get it activated. My husband drove to this Victra store and walked in and the guy Literally told my husband “ Can’t help ya! I wont make any money off that!” ud83dude32nHe sent him to 3rd street Verizon. Then he tells my husband” if they won’t help you there, you can come back and maybe I can.” ud83eudd14 So the whole time he could help my husband he just wouldn’t! We live 3+ hours from Bismarck and it’s just a shame people can’t try to help others. Our world is already crumbling. Come on. Normalcy would simply activate the phone and let’s move on! He went to 3rd street Verizon and they handled it well and were kind and friendly. Too bad they will never get any $ from us if we need something in the future.
Lisa Eckholm (10/30/2020)
Tyler was excellent to work with!! Very personable and eager to help!! Great customer service!!
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