Map
Detailed Information
- Place Types Bank
- Address 10 E Horizon Ridge Pkwy, Henderson, NV 89002, USA
- Coordinate 36.0104489,-114.9912052
- Website https://locators.bankofamerica.com/nv/henderson/financial-cente
- Rating 3.4
- Compound Code 2265+5G Henderson, NV, USA
Reviews
This branch is amazing. Littls line but thats expected and it moves quickly. SAM the teller is awesome and an asset to BOA!
Legitimately the worst week of my life.
Everything going on with this pandemic turning peoples lives upside down.
When I walked inside I was immediately greeted by security. Staff was friendly amidst the longer line due to short staffing and awkward silence and face mask gawking (ya know how everyone's looking at each other's mask secretly or so they think.. thanks covid.)
Although the line was rather long it moved quickly.
Ultimately Brian ended up helping me at the counter.
Can i just say the LEVEL of customer service and the compassion he showed me. By just letting me explain my frustrations with the issues on receiving my debit card and the nightmare revolving it were remarkable.
It's in trying times like these people like him prove theres still hope.
I left not only feeling relieved because my issue was resolved but content with actually being heard as aposed to put on hold or asked to wait in a LONGER line or scheduling an appointment.
THANK YOU Bank of America for employing people like Brian and the other personnel at this location.
Rude, unorganized staff. Claimed to be too busy when none of their bankers could be seen doing anything. No customers in offices and a line out the door. Claimed to only have one banker. Sounds like they need to get more bankers if they are seeing this kind of business. Don't open accounts here, or with Bank of America at all. Poor customer service, poor management, poor banking options.
rude tellers, need to learn to keep their mouths shut. will never bank with you again. this bank is trash
Waited for almost 30 minutes because staff was small talking to every person that came up to the desk, then was rudely turned away because I wasn’t a member of the bank. Even though the check was from there. I don’t recommend banking with boa at all.
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