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John Lange (07/31/2019)
I was pleased with Dr Rivera’s initial care however I was still experiencing pain over a week later. I called to see if Dr Rivera could see me again sooner than my scheduled follow up but was told it would be a couple of weeks. The nurse referred me to Urgent Care. I will not return since it appears they don’t have any concern for the patient.
Glenn Cairer (06/15/2019)
I returned again this week for an annual hearing check and a adjustment and new ear mold installed on one of my aids. Morgan Hahn has been my Audiologist from a recommendation I received from Iowa Hospital a few years back. Morgan has been a absolute blessing to me and I'm now able to hear my grand-kids talk to Papa. Thank You Morgan Hahn
christie Garrison (09/09/2019)
Dr. Rivera really cares.. I had a question and he was the one I got the call back from. I was very impressed. Usually in my experience it’s a nurse that answers any follow up calls.
John E (01/19/2018)
The staff was pleasant, however I decided I wasn't ready for a hearing aid and did a return. They took $200 as a restocking fee (which I was aware of). That seems a bit much. It has taken 3 months to get the remainder of my refund back. They don't have a problem taking your money, but they sure don't want to give it back. I will probably go elsewhere if I decide to try out another hearing aid.
Curtis Robertson (12/11/2019)
They should really get zero stars. Was at my wife's appointment . It was running a few mins behind. The staff there put in my chart running late and even called. Arrived they refused service even then and waiting room was empty . Told me had to reschedule.
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