Map
Detailed Information
- Place Types Bar
- Address 41 Conley Rd, Columbia, MO 65201, USA
- Coordinate 38.9499869,-92.2943945
- Website https://www.chilis.com/locations/us/MO/Columbia/?utm_source=gpo
- Rating 3.8
- Compound Code WPX4+X6 Columbia, MO, USA
Photos
Reviews
I’d give it zero stars if I could. I couldn’t even tell you our servers name, because he never told it to us. Not only did we, and three other groups, stand at the door waiting for a hostess to appear, they were extremely short staffed. One server for almost 10 tables. With that in mind we gave him some slack. My husband was repeatedly brought the wrong soda, the chips in our appetizer were burnt, my burger wasn’t just medium well but black and crispy, can you say gross? After my husband and I received our food a flood of servers came in, so we thought, “Finally, some good service.” But nope. Biggest disappoint of all, we had our 18 month old daughter with us and he forgot to put her order of a kid’s cheeseburger and fries in. A very prompt 30 minutes later, after she ate my blackened cheeseburger and fries, her food arrives. This was after we spoke to four different servers about it. Our server was MIA at this point. I can understand forgetting to put an order in, but thinking a child would wait an additional 30 minutes for their food is asinine. At this point we are just ready to leave but it appeared our server was done with us but didn’t pass our table over to anyone else. So, another 20 minutes later we finally get our check. From start to finish, it was a 2 hour process. TWO HOURS. We will not be returning to this location.
Wonderful food, service and price?nJoey was our server and he was fantastic!!!!nTook care of our table wonderfully! Attentive, accurate and fast!nAlways had our drinks full, never had to ask.nChicken enchilada soup was hot and full of chicken. It was so good!!nBurgers and quesadilla were great!!nPrices were really good for all the food we received!nService was great even on a busy Saturday night!nWould definitely recommend this Chili's and will visit again!!!!ud83dude03
Restaurant was not busy when my party of six arrived and we were seated right away. We had plenty of time to look over the menu because no one came to take our drink order. In fact, no one came to our table at all. My mom held her hand up for several minutes (as we debated on going somewhere else to eat) and someone finally came to ask of we needed something. I dont remember his name, but the young guy asked us who our server was when we explained that we were ready to order. We didn't have a server so he took our order. When our food arrived, we had to ask for straws for drinks, napkins and condiments. No one came back with our ticket so I had to figure out the kiosk that was on the table. Kiosk was poorly functioning and did not respond to anything other than very hard taps on the screen. I had never been to a Chili's before and I'm not impressed enough with the mediocre food to return anytime soon.
The waitresses was AMAZING BUT the manager Heather was madly disrespectful to the customers and employees. She wouldn’t put her mask on along with cussing at the employees. Heather was pushing around everyone, cutting the employees off while they were trying to speak to me. When she came to talk tonMe at my table, she spit while speaking. Other employees have also spoke about how she doesn’t care about any of them. That should not be the case when coming to work. Would of been amazing time out to eat if it wasn’t for heather!!!
Good food but some issues with calling for reservations or to be put on a wait list....usually would give them 5 stars but we had called ahead like we usually do and was told there was no wait. We headed over and as soon as we get there they tell us there is a 30 to 45 minute wait and that they can put us on a wait list...waisted a drive to be told something that could've been helpful over the phone.
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