Bank of America (with Drive-thru ATM)

Here is my story of 2 tellers...nnI walk in and there are 2 tellers and one manager. One teller is training the other while the manager does manager things. There is one at the window and one person in line ahead of me.nnWithin 2 minutes, the person in line ahead of me finishes up but 6 more people walk in and join the line. At this point, the one teller actually serving customers is elbows deep in a business account with the other teller standing there watching. Manager is nowhere to be seen.nnIt took FOREVER to get a very simple transaction completed. Perhaps moving forward the manager can train while the tellers tell? I could not imagine being #8 in line watching the speed at which these folks were working.nnJust another reason I will be moving my accounts from the evil empire to a bank that cares.

Nobody answers the phone I’ve been calling for 3 days now at all times of the day and I can not get through to anyone

if you dont like to have your money accesible this is the bank for you.

I was astonished by the kindness, the courtesy and the competence of the manager and of the entire staff. In less than half a hour they solved my problem. I am extremely satisfied for the provided service.

Very pleasant and professional manager and helped wire money for me. Mid Town Bank of America is very convenient downtown. Ive used this location there for over 48 years.