U.S. Bank Branch

Atm is never functioning properly. Not sure why I keep wasting my time to try it.

Customer service they get a o have had them tell me to borrow money from friends because there system was down after standing in line for 20 pluse minutes.there drive through is supposed to open at 8:30am and here I am 9:21 and still not open!!!

I opened a checking account to get a loan sense the Loan I was approved for did not except CHIME BANK. Two days after opening my account Everything was fine then I go to log into my online banking and see that my user ID was denied and to contact customer service which I did and then was told after multiple calls to contact my main US Bank Branch did that then was told I had to speak to a branch manager which was gone that day called again and was told to call the 800 Number so I’ve been back and forth for 10 days now with a $450 payday loan deposited into an account I can’t even use!!! Can’t use my debit card and can’t even login to my account to transfer the money out! On top of that I have a payment due Friday towards a loan that I can’t even access!! I’m extremely frustrated to say the least! Customer service is friendly and the people I talked to at the branch were super nice but it seems nobody has a clue on what I need to do next. If and when I do finally get my funds I will not be banking with them anymore after this.nnSincerely, A very unhappy Customer -__-

Either the ATM be down or the bank system have no power. They need to upgrade something is always not working. But great customer service.

These guys do not return phone calls. I have called 3 times in the last 3 weeks for the mortgage department. The receptionist answers the phone, says he isn't in, takes my name and number, and then says she will have him return my call. So far - no call.