Liberty Bank Kansas City, MO

The lack of communication the last couple weeks on my PPP application was absolutely terrible

Been banking here for 3 years. Everything was fine up until a week or so ago. I am very disappointed with the service my husband and I have been receiving! The mobile app has been very inaccurate and when customer service was contacted they were not very knowledgeable about how to handle my situation. The lady instead of looking into the issue placed blame on the businesses I made purchases as well as assuming I had no funds to make my purchases! That was a complete insult! We tried to support black business and it's sad to say .... You can't always support black businesses. For some reason they almost always let you down in some way. Will be finding another bank and closing all accounts. Others BEWARE.

I’m very pleased with the service I have received thus far went in applied for a loan was approved on my way to building my business

Black owned banks are awesome. I love to keep my money in a institute that will loan minorities money.

Black owned no smiling faces no greets just cold looks and stares but when i go bank with my husband every woman is in his face holding a conversation while no words are said to me and we both have an accoynt im closing today no debit cards issued have to go all way to bank when i live far away i support another blacknowned business with positive vibes