Commerce Bank

Tellers are so nice! Pulled up at 530pm thinking they were open until 6pm. They had already closed the blinds and they opened them back up for me to process my transactions. Thank you so much Commerce!

I'm a long time customer of Commerce bank. Unfortunately, the days of receiving good customer service from them are gone. I spent 20 minutes on hold today trying to find out basic information about checking accounts and fees. Things that could easily be on their website, are not. This branch is better than most, but I don't recommend Commerce to anyone.

Today Brian the branch Manager went above and beyond my expectations! Not only did he listen to my financial situation patiently and helped me come to a resolution quickly. He was very professional and courteous. He showed the Commerce Bank core values and accepted the challenge. If Brian is not a District Manager soon in the future then the company is missing a great opportunity!

Just stopped by this branch because they opened early. Very concerned given the other reviews. Very helpful folks! They went above and beyond without being asked. Give this branch a chance. Maybe some changes have happened. Top notch!

Only getting 2 stars because the gentlemen inside greeted me nicely when I was forced to go inside for a simple transaction. I went through the drive thru to make a deposit and asked for a copy of my bank statement. He looked at me like I was dumb and said I should know we can’t do that though the drive thru! Sooo I can take my money through drive thru but can’t print a bank statement? Had to go inside then was not thanked or told to have a good day. The gentlemen didn’t ever make eye contact when I went inside and continued to talk about non work related things with his coworkers. Overall banking experience was horrible! Will start looking for another bank soon. Tired of hidden fees and charges