Commerce Bank

Fantastic customer service, definitely take time to know you and your business. Both my personal and business checking is done here and the staff is fantastic. Feels like a small-town personal banking relationship but with the benefits of a much larger regional bank.

I've been with Commerce for over 20 years. I've been working with the Midland branch for the last 7 years. I have always been treated very well by everyone at Commerce. They are always fast, efficient and accurate.nnBecause of our business needs, we have had occasions where we were asking something a little out of the ordinary from the branch manager. She has always done her best to accommodate our needs. We have always been kept informed through out the process.

racial profile!! She ask me for a social security number to cash a check for me . New government regulations she said.

Have become our family bank for the past 11 years. Not perfect, but still very good. Just opened both of our boys accounts there and they have been very patient and helpful with our boys.

Do not use this bank. Had been with them many years and was fairly happy. That is until you really need them and the security they should be providing. My car was stolen with my purse in it. Ofcourse nothing they can do. My debit card was fraudulently used. Again nothing they can do and card was cancelled and I had to fill out forms but money replaced. Had to go to bank, get new card, cancelnall checks to old account. Old account not completely closed due to electronic deposits that go into that account from my work. Etc. when I received new checks that I could void to employment then I would close all together. 1.00 was kept in it and morning after deposits made I transferred money into my new account. Was working fine. That is until a week later. They let a check post that was supposed to have been cancelled and non existent. So obviously first person who helped me in fact did not cancel all checks. Oh and best part they allowed check to be signed by my husband that passed away two years ago!!!!! So you can’t report over phone. In fact you have to go into branch only to be told that you have to fill out 3 pages of paperwork and file yet another police report. This is their fault for letting this check post. I followed their directions the whole time. Then a lady also tells me she can print 4 voided checks to be given to my employer so we can close out old checking account all together. So shout out to employee who the week before didn’t tell me that. I feel violated and my money does not feel safe at Commerce. Please just do your research thoroughly when choosing a bank. Time for me to as well. I am out of commerce