Credit Union of America

Been at this bank since I was 14 now 25 haven't had a single issue. They have always been Abel to address any concerns I've hadnnBtw drive thu opens at 730 am lobby at 9 mon-fri

Because I know I paid on 3-16-20 on both my lungs because I have a freaking receipts and they sent me to letters in the mail that I did not pay on 3 -16 -20 so I'm very unhappy they should really figure that crept out before saying people did not pay on their lungs

The bank has gone down hill, I've had to call in 3 times this month cause my debt card doesn't work. Call and have to wait 10 to 15 minutes to get someone on the phone and than they have to transfer you to someone else

So I just spent 15 minutes on the phone waiting for an actual person to talk to. That didn't happen. After following the prompts to activate a debit card, the line just hangs up. Did this twice. I bank at this place and am very disappointed with this level of service. So I'll be driving across town to talk to someone face-to-face which is a huge waste of my time. Might be time to surrender and just bank somewhere else. Credit Union - 1, Joel - 0.

When we started with credit union, we had a mortgage at local bank. We were making double payments upon principal with extra payment goals of paying home off in 7-10 years. At times it seemed fruitless thus we had it evaluated by an accountant, We then changed to credit union in Great Bend, KS. We love Roy & all the staff we associate with when using any of the bank options. It's security system, banking on line & mobile apps are up to today's dates & user friendly. Thanks to Our Credit Union