Omaha Steaks

I am only giving 3 of 5 stars because I have never had their products, but i find that a grade of beef is never revealed anywhere by them. They seem extremely over priced buy rely on popularity to through advertising to keep prices up. Give me never frozen Wagu instead of a possibly a dried up milk cow for the same money.

Really wanted a subscription with Omaha steaks. I ordered $175 worth for my first order. “Payment meathod was not accepted” when I ordered online. I received an email telling me to call a number to resolve. Called number, waited on hold for 30 min. Finally spoke with someone who said he couldn’t help me in his department, he couldn’t transfer me to the correct department so gave me a number to call. Called the second number - spoke with someone after holding 10+ minutes, she couldn’t help me so transferred me, waited on hold for another 30+ minutes and finally gave up on reaching someone to help with my order. So, I contacted customer service via email. Their automated respond dates someone will be In touch within 24 hours. Waited 2 business days, no response. So emailed again, 2 business days later still no response. Emailed a third time, been 2 days still no response. I’m sure their steaks are as great as everyone says, just a shame I’ll never be able to enjoy due to poor customer service. I’m going to try Chicago Steaks and see if I have better luck.

We fell for the advertising hype...Family run with great tasting meat. It turned out to be tough, low grade meat with a high price tag. Our local supermarket runs circles around Ohama Steaks!

Good but spendy.