Map
Detailed Information
- Place Types Bar
- Address 3537 W Broadway, Council Bluffs, IA 51501, USA
- Coordinate 41.261161,-95.90364
- Website https://www.choicehotels.com/iowa/council-bluffs/quality-inn-ho
- Rating 3.1
- Compound Code 736W+FG Council Bluffs, IA, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Friendly folks, great room, clean, welcoming, close to everything, indoor pool ud83dude01 And just West of Broadway in Council Bluffs, Iowa. ud83eudd73nn3 days later while checking out; just wanted to add .... their quality of the service remained top notch, cleanliness, smiling, welcoming faces at the front desk was so very appreciated. Want to especially thank Jyoti and Daniel who couldn't be more helpful and efficient at the front desk and Varsha, our very kind and hard-working, housekeeper was superb. They really make an excellent team adding to a very enjoyable stay. We've stayed in so many hotels from Maine to Connecticut, Pennsylvania, Ohio, etc....and right here in Council Bluffs we found welcoming hospitality, comfy beds, a very clean room and very reasonable prices. ud83eudd17ud83eudd17ud83eudd17
I would give this hotel 0 out of 5 stars if the review would let me. Walk into the front desk to book a room. Lady at the front desk gives me a price that is higher than what is listed online. I thought well that maybe understandable since booking right at the hotel. She then tells me there will be an additional deposit in case of room damages. It had been a long day of driving across country so I was going to accept it. As I place my card into the card reader (had not signed the screen or clicked approve) she stops me and starts stating all these other fees that would be added. At this point I said I’m not staying here because you keep changing the price. As I go to walk out the door I realized I had placed my card in the reader so I turned and asked did you already charge my card? She replied yes. I then asked to see a manager at this point and of course because it was super early in the morning they could not be bothered. I did get my money refunded but I’ll be keeping an eye on my account for fraudulent purchases. Bottom line: you are better and safer sleeping in your car than choosing to stay at this place. It is extremely shady and while the price may seem alluring, it will probably cost you more in the long run.
DO NOT STAY HERE! Upon immediate arrival, we drove up to watch a drug deal in the parking lot, followed by 5 police charging into the lobby and dragging out a guy to be arrested... great start. We wanted to stay somewhere else, but just drove 13 hours and were exhausted. The woman who checked us in seemed high. I let her know we had a dog after writing it in my reservation and she didn’t make the right accommodations. My husband went outside after we got into our room and watched another drug deal. All night long we heard sketchy people outside our door (I asked for a quiet room) and we felt like there were bed bugs all over us after reading many reviews saying they had bites. Thankfully, we don’t have any bites! Needless to say, we got a horrible sleep. When heading to our car in the morning (couldn’t come fast enough!!!) we were charged and yelled at by the receptionist. She was yelling from across the parking lot saying we needed to check out and didn’t inform them we had a dog...after we did twice. Then she charged me the $25 pet fee (totally fine!) but wouldn’t allow me to pay in cash because “it’s their policy”. I’ve read a ton of reviews about overcharging so I was trying to avoid that. We’ll see. I thought it would be a fine option since I’ve stayed in QI before, but did NOT feel safe here. Find another hotel or town.
Smells very musty. The front desk attendant was watching TV with his feet kicked up on table and did not get up to get towels. I had to get them myself. I’mnSure he’s the only one here but pretty rude.nWiFi does not work. The guy gave me anPhone number to call. Of course it’s to a guy in another state and he said it’s that hotels issue. The guy has no idea at the front desk.nNeighborhood is a little weird but it is by many places to eat and a gas station. And the price says 55 dollars lowest price guaranteed but of course it is 80 dollars.
Kind of in a bad neighborhood. Was definitely easy to check in and the rooms were okay. It was a quiet place, didn't hear anyone in the hallways or outside at night.
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