Midwest Eye Care, PC

I am beyond frustrated with this office and will never go back. I had an appointment at the beginning of September for a routine checkup to have my script for contacts and glasses filled. I still do not have a contact script, and have been waiting for two months. I called in August to make an appt, as my contacts were running low.They could not get me in for almost a month for an appointment. When they could get me in a month later, they got me in with someone who was not my doctor. After my appointment, The contacts had to be ordered. I waited a week for them to come in. Once they came in, I had to set up ANOTHER appointment for fitting. I tried them on, and could instantly tell they were not the right prescription, and way too strong. They told me they would order different ones. Those have been backordered, and I still have not received them. In the meantime, they gave me a different brand and type of contact, and said that those should be good for now. The different brand gave me an instant headache, and hurt my eyes. Today I called yet again, and they said they are still backordered. So....we are now at 2 months wait time (just to get trial contacts, let alone a prescription), and I have already had to take time to go in to the office 3 times. I have had contacts for over 20 years....and have never had any issues getting a script renewed, for the brand that I have worn for the past 20 years. At this point, I am about to go and pay cash for an appointment somewhere else, and be willing to eat the cost, as I work at a computer all day and cannot function without contacts that are correct and work well.

It takes a long time. People are great to you.

Dr. Jackson was amazing!

We love the staff! Very friendly and professional.

Never been here but I called to ask a question and the lady who answered was very rude nor was she any help! Won't be going here!