Map
Detailed Information
- Place Types Hospital
- Address 411 Laurel St Suite 3100, Des Moines, IA 50314, USA
- Coordinate 41.5978171,-93.6228093
- Website https://www.mercyone.org/desmoines/location/mercyone-des-moines
- Rating 2.2
- Compound Code H9XG+4V Des Moines, IA, USA
Reviews
I was suffering from a deep depression and stomach issues when I came in. I was crying and miserable. I was supposed to see Dr. Bauman, instead, I ended up seeing a physical assistant named Alexis. As I spewed out my issues to her she responded like a robot with no hint of empathy in her voice. She also seemed offended about something as the conversation went on and was generally very short with me.nShe decided I should have blood work done and I asked her if we could do blood work to check my testosterone levels. She did not want to do that for me. Isn't this against the Hippocratic oath? She also told me it would cost extra.nWhy am I paying full price for a doctor when I ended up seeing a physical assistant? Why would she deny me health care such as a simple testosterone blood level check? Why is someone who must not be trained to deal with depressive individuals treating them and why was she so rude? I'll take my business elsewhere and to anyone reading this I encourage you too also.
This place is a joke, they try to jack up my dot physical from 165.00 - 240.00. I got in a heated argument with the receptionist, then this dr. alarcon refuses to give me a medical card, says my blood pressure is too high. Maybe the price hike & the receptionist might have something to do with that. I have never been refused & medical card for any reason. This place is a huge joke, I will be calling & reporting them !!!!!!!!
I've been going to this clinic for 20+ years and trust all the physicians and medical staff completely. I do feel the front staff tend to be hampered with systems issues or are under staffed that often interfere with a smooth check-in process. The unfortunate cut in daily operating hours has REALLY been a frustrating!! It just shows how much the clinic has become a business instead of a place of healing. SAD!!!!!!
I don't have insurance and called to asked for a rough cash pay rate estimate for what i described as common cold symptoms. Boy did i get a rough one!!nI was told it could be between $40 - $400...wow thanks!
I was took a immigration physical exam like 10 days ago. Then i pay by cash and they say thanks. Yesterday, I received a bill for my physical test, i thought it is normal. But when my wife calls them, they said i didn’ pay yet. It’s was $664 “CASHHHHHH” and they didn’t write it down even printed a receipt for me. I am so disappointed with this.
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