Map
Detailed Information
- Place Types Hospital
- Address 411 Laurel St #3310, Des Moines, IA 50314, USA
- Coordinate 41.5978171,-93.6228093
- Website https://www.mercyone.org/location/mercyone-des-moines-pediatric
- Rating 2.3
- Compound Code H9XG+4V Des Moines, IA, USA
Openning hours
- Monday 8:00 AM – 4:30 PM
- Tuesday 8:00 AM – 4:30 PM
- Wednesday 8:00 AM – 4:30 PM
- Thursday 8:00 AM – 4:30 PM
- Friday 7:30 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
My son goes to Abby. She has been the best for him for years! I would recommend her any day!
Dr. Kari Coleman is a breath of fresh air. My son had been seeing Dr. Thabet for few years, I always left the appointments with questions and almost more confused then I came. When we were informed he left I was nervous on trying another person. The front desk staff is always friendly and informative, they seemed very supportive and we decided to try her. It's not like we had anything to loose. To my surprise is was great. For the first time I felt the doctor listen and answered our questions. She took time to talk to us and our son. I need to remember the front desk receptionist because she makes me smile every time we come in. I never feel like patient #5436728-2
Dr. Coleman was rude to my 14 year old daughter on our first visit. My daughter suffers from migraines but also has trouble explaining them. She was just impatient with her. My daughter felt very uncomfortable with her. She was just rude and short with her. My daughter did not like her. Today we went for an MRI. We were 13 minutes late and no one was in the waiting room and the receptionist went to ask Dr. Coleman if we could still be seen and she refused to see my daughter. So she missed high school classes to drive all the way there and not see her? Yes, I understand we were late, but we were only 3 minutes over their policy, and again the waiting room was empty. I would give 0 stars and I see why the waiting room was empty!
They last two of my sons appointments were cancelled because he was classified as a new patient, since his old Dr. left. He suffers from depression and anxiety and has to take meds. We went to his last appointment Wednesday and at the counter they told me we would have to comeback. I asked if I could switch him to our family doctor that said that was up to me, so I signed the paperwork and asked about getting refills on his pills he had 4 left. Friday I called to get his pills filled and they stated he was no longer a patient there and they wouldn’t fill it. This medicine is not one that you should stop taking cold turkey. I’m worried about my sons mental state now until I can get a hold of our family doctor. I was referred there by his therapist and I will let her know how they treat patients. Mental health is not something to mess with especially with children. Shame on them!!!!
I would also give less stars if I could. We were referred here from our pediatrician. When I called to set up the initial consult, I let them know we needed testing, only to find out at the initial consult that they don't do that.nnTo add to it, after I paid $200 for the initial consult, they didn't get through the entire thing the first day, so scheduled us to come back to finish it. When we came back the 2nd day, they then wanted an additional $150 to finish what they didn't get done the first time. They argued with me when I explained it was just finishing the initial consult I had already paid for. Needless to say, we left, told them to cancel the whole thing, and are back to square one. This place is nothing but a bait and switch! Don't waste your time or money with them!
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