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Great Western Bank

2110 SE Delaware Ave, Ankeny, IA 50021, USA

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Detailed Information

Place Types Bank
Address 2110 SE Delaware Ave, Ankeny, IA 50021, USA
Coordinate 41.7081825,-93.5818229
Website https://www.greatwesternbank.com/locations/ia/ankeny/
Rating 3.4
Compound Code PC59+77 Ankeny, IA, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Joshua Morrow (11/20/2020)

The customer service I have received at the Ankeny location from Abby, and many others, is the reason I have stayed with Great Western for the last 4 years. I have had not great experiences at some of the other locations but I know I can always count on the people in Ankeny to take care of anything that comes up. I don’t even live in Ankeny anymore, but I will continue to bank with them.

Bruce Thisted (03/24/2020)

I have banked in Ankeny Great Western for over 3 years. Was at the one in Ames Pryer to that for over 2 years. The one in Ankeny is ridiculous.nIncompetent young people at the window at the drive-thru.nGoing to switch over to the great Western in Altoona, Ashley is very competent and willing to help you.

Amber H (02/21/2020)

Wow. Just wow. I called my local branch (Ankeny, Iowa) to ask a simple quick question, how long does it take to transfer money between my accounts through the app. Should have been a 30 second call. She answered , didn't even let me get a single word out before telling me I needed to call back in 10 minutes.nOther issue... kid needed gas last night, so i transferred money between my accounts so.he could put gas in the car... turns out Great Western Bank HOLDS the money for 1 business day... so even though MY money thats already in my account is just moving ro another account, they hold my own money from me, so my kid was stranded, and i had to leave my house at 10pm and drive to himjust to run my card that has $50 still missing since its being held in internet space . They pull it out of one account and it just sits and doesnt go to the other account.nWebsite is outdated and not convenient.nFunny enough, literally ANY OTHER bank offers instant transfers between bank accounts. I can move money from savings to checking and have instant access... but not here.nJust joined this bank due to proximity in a new town...and i really REALLY find it disappointing.

Shanna McBroom (10/03/2016)

I've banked here for almost 5 years now and have never had a problem. Everyone is friendly and super helpful.

Barbara Hokel (08/23/2016)

This bank takes care of us! Love them and highly recommend their services. They know us by name when we're in the bank AND when they see us elsewhere!

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