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U.S. Bank Branch

1205 S Columbia Rd, Grand Forks, ND 58201, USA

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Detailed Information

Place Types Bank
Address 1205 S Columbia Rd, Grand Forks, ND 58201, USA
Coordinate 47.9099987,-97.0654044
Website https://locations.usbank.com/index/north-dakota/grand-forks/gra
Rating Unknown
Compound Code WW5M+XR Grand Forks, ND, USA

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Reviews

Jacob Larson (02/22/2020)

I went into this branch a few days ago with hopes of, again, opening a savings account and gather some information about taking out a substantial personal loan. I sat in the lobby, waiting for the only Customer Service Representative (CSR) early on a Tuesday morning. The CSR had problems paying an individual's loan and went back behind the teller counter four times to ask questions. Additionally, the personal loan was never submitted as automatic payment per the customer's request, so they were hit with a late fee. Behind the teller counter, there were only two others, one working drive-thru, and the other working lobby— a line for days for both. Read other reviews, and you can see manning is an issue with this branch. I left after 25 minutes to open an account elsewhere.

M B (07/22/2019)

Absolute Worst bank I’ve ever dealt with. Only 1 person at 1 location in the entire city on Saturday. Huge line at that location. No lobby open. Then, they refuse to cash a check because of the amount. Said I had to come back Monday and they would cash it.nnUmmmm. Now I’m back on Monday waiting in a huge line again to cash my check. Only 1 teller shooting the bull and laughing??? Seriously...... Makes the next person walk back out to the little stand to get his own deposit slip.nnAfter waiting in line for 30 minutes they Refused to cash the check drawn on Their bank. AGAIN.nnAnd, rude arrogant employees working there. Told me I should cash THEIR check somewhere else.nnThere are other banks with MUCH Better services. Like Gate City. The drive ups and lobbies are all open on Saturday. Free checking. No atm fees anywhere.

Kasie Klein (01/13/2017)

I went in to change my address because my aunt recently switched the account into my name. The lady told me she couldn't change my address even though I had a paper stating I needed to go in and change my address. I showed her it and she still said she can't change my address. So I went to the one downtown and they changed it no problem.