Map
Detailed Information
- Place Types Hospital
- Address 2055 Oakdale Rd, Coralville, IA 52241, USA
- Coordinate 41.7045828,-91.590028
- Website https://www.mercyiowacity.org/Family-Medicine-Coralville
- Rating 3.1
- Compound Code PC35+RX Coralville, IA, USA
Openning hours
- Monday 7:30 AM – 5:00 PM
- Tuesday 7:30 AM – 5:00 PM
- Wednesday 7:30 AM – 5:00 PM
- Thursday 7:30 AM – 5:00 PM
- Friday 7:30 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
Can't even get in when you need to see someone. Ridiculous! Update your website. Hours say you open at 7:30. No one answered the phone until after 8:15 and me having to repeatedly redial for them to pick up. Not helpful at all!
I really like Dr Collappakam and her nurse. They always have my best interests in mind. Very caring and they are both good listeners who treat you with respect. I have never had to wait longer than 5 minutes in the waiting room and the front desk staff is fine. They have new front desk staff and the grumpy ones are no longer there.
My doctor is fantastic but the clerks at the front desk are a huge buzzkill and treat you like an idiot. They could do well by replacing or disciplining them. Especially Sam. I tried to call twice to say I was having car issues and wouldn’t make my appointment and nobody answered so I missed it and had to call after the fact and was treated like an idiot and a liar by her. Otherwise if you can get past that the doctors are excellent.
The practitioners are womderful. See belownnHowever, the front desk is extremely poor. I missed an appt. I had been waiting for a month to have because someone at the front desk forgot to check me in. I was sittting in the lobby for an hour when this happened. I had to wait another three weeks for an appointment.nnI have made two requests to get the cholestoral specifics from Weland Labs which will only release this info to my health practitioner. [Duh. It's my blood.] The third request has still not been fulfilled.nnI even went to Weland in person to request it and SAW them email Mercy. I made ne more call to Mercy Family Practice in: in Coralville, I am still waiting.nnTHANKFULLY, THE TWO PRACTITIONERS I SEE ARE WONDERFUL. THEIR BEDSIDE MANNER IS EXCELLENT AND THEY ARE EXTREMELY COMPETENT. Mercy also takes Medicaire.nnThe practitioners AND the clients deserve a better support team. The.practitioners' assistants and nurses are excellent. too. Shame on you Mercy for this situation.
No privacy between provider and patient. Never go back after monthes of untangling with lawyer. New perspective on health care after very poor descion making on md part
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