Map
Detailed Information
- Place Types Bank
- Address 3131 Sunnyside Ave, Burlington, IA 52601, USA
- Coordinate 40.8327748,-91.1408843
- Website https://fsbwever.com/
- Rating 2.3
- Compound Code RVM5+4J Burlington, IA, USA
Photos
Reviews
Their new management is pretty bad. Their loan officers act like they're doing you a favor, and act like you're bothering them. Overall customer service isn't very good either.nnTried to deposit a check made out to my wife and myself. BOTH of us endorsed the check. They told us they couldn't deposit it because both our names weren't on the account. I have a checking account and Danville bank - they deposited it without any problem.nHowever, when my son went to the drive up to get the check back, they didn't do anything to verify his identity.nSeriously? That seems ironic.nnTalked to a person in lending last week about trying to get a loan to buy a truck. The woman I talked to wasn't very nice. She acted like I was bothering her.nnI think it's time to switch my accounts.
the loan officers in this branch is very unprofessional on the phone and acts like thugs. I am highly disappointed in their services
Have been there a couple times to make deposits for a friend. First time I went there I was the only customer in the lobby. There were 3 ladies in the front all registers were closed. One of them was actually working, but the other two were laughing out loud and talking the whole time. I waited for almost 6 minutes. No one acknowledged me at all. Not a peep. Second time there only two in lobby. Gentleman goes before me and teller is super friendly and smiley. I come up and she is drier than toast. I did not feel welcome.
Friendly staff. Easy to work with. Easy banking.
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