Home United States North Dakota Gate City Bank

Gate City Bank

3909 13th Ave S, Fargo, ND 58103, USA

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Detailed Information

Place Types Bank
Address 3909 13th Ave S, Fargo, ND 58103, USA
Coordinate 46.8623586,-96.8476789
Website https://www.gatecity.bank/about-us/locations/ND/Fargo/fargo-vil
Rating 4.2
Compound Code V562+WW Fargo, ND, USA

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Reviews

Vanessa S (12/02/2020)

This review isn't specific to this location, but just in general with how impressed I was recently working with Gate City Bank. I have moved away from ND but kept my banking here, and I'm so glad I made that decision. I had an issue with an unauthorized user withdrawing substantial amounts of money from my account, and I called customer service and they. resolved this quickly and effortlessly for me. I got to speak to a real person without having to wait on hold, and the person helping me (Danielle) was very kind and helpful during a stressful situation. Highly recommend this bank!

Nick Mc. (04/18/2020)

Gate City Bank is a great bank. I was new to Fargo and needed a local bank ASAP. I ended up asking some of my new coworkers for advice and was referred here. It’s been about 3 months of being a customer for me, so I think I’ve had enough time to have an opinion. Customer service is great and it was easy to open an account and get all my stuff moved to my new accounts. Customer service has been great from day one. I don’t dread stopping by the bank or calling like I did with the national bank chain I used to bank with. I always use this location because it’s in between work and home, and everyone is always so nice and helpful.

Manuel Dungo (09/23/2020)

great people to attend your needs anytime anyone

Kendall Ericksen (09/18/2020)

Waited in the drive through for 20 minutes for a deposit.

Bill Arganbright (01/24/2020)

My daughter went to the branch on 13th Across from West Acres and asked to see a loan agent about a personal loan. The loan officer she spoke with was rude and blew her off, telling her to go to a different branch and see a loan officer there. I called this branch and attempted to set up an appointment with a loan officer for tomorrow 1-24-2020 @ 11:00. I was told the loan officer is still at lunch when I called at 1:40 on 1-23-2020. We'll see if he calls me or my daughter back in a timely manner and schedules an appointment or not. NOT IMPRESSED WITH THEIR CUSTOMER RELATIONS. 1-24-2020 UPDATE: The loan officer never did call my daughter back. Going to suggest to her that she changes banks. TERRIBLE CUSTOMER SERVICE AND RUDE !!!!!!

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