Map
Detailed Information
- Place Types Store
- Address 3 Dominican Dr, Norwich, CT 06360, USA
- Coordinate 41.567365,-72.116958
- Website https://local.fedex.com/en-us/ct/norwich/gona/?cmp=LOC-1001545-
- Rating 3.6
- Compound Code HV8M+W6 Norwich, CT, USA
Photos
Reviews
Did a pre-paid return. They had a drop off spot inside the 1st hallway but not where the workers were. Therefore, no personal interactions. Easy drop off. The hallway is monitored by cameras for security.
I must first state I rarely use services such as fedex maybe couple times over years. I had a document requiring overnight delivery, the company gave me a shipping label. I walked in the lobby area it was empty no clerk. I waited about 5 minutes the clerk entered. I go to hand the envelope to her and the first thing out of her mouth is that goes in the hall. It was rudely spoken, no hello no kind of greeting. I asked for a proof of mailing and she acted like it was a burden!!! All I can say is that employee would have been written up in my business. I was a supervisor in a customer service based industry.
I have had nothing but poor experiences.with FedEx in general. They seem to care more about policy than helping. They've refused to hold packages for me before. They won't reprint labels for customers. If you don't have something taped down well, thats the end of the world and they wont help. UPS and USPS has none of these issues. Use them
Roommate literally saw a driver throw a box from truck onto lawn and drive away, expensive electronics left out in the rain,, uncovered when a covered porch was right there, packages left at busy road in front of house (Willimantic), not at house, never follows delivery instructions, multiple complaints never addressed by a manager, never a callback, not once. 0 stars, total garbage
For the second time in a month, the driver left an expensive package at the top of my driveway next to the road. No notice and my driveway was not blocked for access. These were large packages that were readily visible to anyone driving by. Not impressed.
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