Home United States Connecticut Supply Time

Supply Time

2 Consumers Avenue, Norwich, CT 06360, USA

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Detailed Information

Place Types Store
Address 2 Consumers Avenue, Norwich, CT 06360, USA
Coordinate 41.5805211,-72.11015
Website http://www.supplytime.com/
Rating 1.6
Compound Code Unknown

Reviews

Janelle Henry (10/04/2020)

I ordered lysol wipes from this company in April 2020. They have my money but as of today, October 2020, I have not received any products. I have emailed this company at least 7 times to no avail. I have called their toll free number only to be asked to email them. I understand that employees may have been laid off come down with the virus but can I at least get an email response from someone!!???

Sophie Stewart (04/29/2020)

Ordered some toilet tissue from this company. Delivery took a little extra but with what is going on right now it was completely understandable. Communication was spot on during the backorder time and nothing was actually charged until my product shipped. I found out that the company puts an authorized hold on the payment type when you order. If for some reason the items don't ship that authorization will just come off your account. I was happy they explained this to me because based on the reviews here you would think they were keeping money without shipping but that is not the case here. These guys were great to deal with, def do business with them again.

Ryan Fischer (04/25/2020)

I have tried to cancel this order for a month. No one responds, no email, no phone, nothing. I ordered elsewhere and it was already delivered. I called my card company to refuse Supply Time's charge. There's nothing else I can do. I understand Supply Time is busy, but how hard is it to answer an email or a phone call?? Unacceptable.

Angela Keene-Kennedy (03/13/2020)

Placed an order for toilet paper last night, found toilet paper to be four times more expensive than elsewhere, decided to cancel but when I went to the FAQ, it said that Cancellations are not usually possible. I tried to call but keep getting a person's voicemail, not company, and it is a full inbox. I am very displeased. Now I have to eat the $82 for 1 carton of Charmin Ultra Strong Bathroom Tissue, Septic Safe, 2-Ply, White, 143 Sheet/Roll, 12/Carton. I should have done more research but I can't believe there is no way to cancel this!!!!

Lisa Wilhelm (04/21/2020)

I recently ordered a case of toilet paper from Supply Time (because I couldn't find any locally or at the usual online merchants), and I'm happy to say that I received it in less than a week. I did have to contact their customer service department (via email) because of an issue with my address, and they responded within a few hours. Not sure why other people have had problems with this company, but I was very pleased with my experience.

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