YNHH Shoreline Guilford

First went because I had a pain in my pinky toe -around the skin was callused, red, irritated and almost blister looking. Younger male doctor came in, took one look at it and he said he didn’t know what it was/what they could do about it. I told him it felt like there was something under the skin as I wasn’t able to wear a sock or shoe because the pressure caused me severe pain. He stated again he didn’t know what it was and discharged me. After going to a new primary they made an incision around the area and found that there was a small hair that had somehow got lodged under the surface of the skin and the skin had grow around it which was what was causing me so much pain to there point where I couldn’t even put a sock on it.nnSecond time I went in because I was having spasms in my back of my head and a non-stop twitching sensation. The female doctor was nice but tried to tell me that it was just a migraine even when I reported no pain. I informed her that I’ve had migraines for 12 years at this point and would not have come to the center if I thought it was that. They had an awfully rude nurse come in and draw my blood who made terrible comments to me/mocked me about how I should “grow up” because I reported feeling uneasy and said I was “too old” to be complaining as she was drawing my blood as I have always been that way. They offered to give me medicine for the “migraine” which I at first refused because I told them that I have no pain or feelings of a migraine and then the nurse told me she ‘didn’t understand why I even bothered to come there if I was just going to refuse help’. The second visit was in November of 2019 and I the spasms/twitching sensation has not stopped since then so I guess I’ve just had a consistent migraine for 10 months straight.

Been here 4 hours just to get an x-ray and mri of foot. Left without a result for either one. Absolutely wasted 4 hours of my life. Spent 80 percent of my time in the room just waiting to hear an explanation why I cannot walk on my foot. Good grief

I was there last night. Can’t find one negative about the facility or the staff I hope I don’t have to go back but I would be 100% comfortable if I had to

The last few times going here it took forever even though it wasn't busy. The initial intake is quick and somewhat friendly, but once in a room the wait was very long and no one came in to greet us or acknowledge us and to give any indication we were there. I've gone there for my parents and both have forms of dementia and my dad Aphasia, so you can imagine how this goes. The staff that eventually comes in is friendly enough, but when you go out to ask whats going on and when will we be seen, the response is less than friendly. Anyway. Not a happy camper

We’ve used Yale in Guilford on several different occasions. We have nothing negative to say at all. The care was great. The staff & facility was excellent. I would definitely recommend Shoreline Medical Center. A+++