Hospital for Special Care

I'm so grateful for having found this place via the great reviews/comments here on yelp, but most of all grateful to the staff!

My mother been here for over a year n 4 months. Her recovery is taken long but it's normal with what she got. She has GBS. So it's takes longer. Some nurses are mean but some are good. Some are lazy and play to much. Overall it's a good hospital.

My mother has been in the care of this hospital for over a year and her mental health is slowly diminishing since being locked up in this establishment. My last visit I was told my mother wasn't even a patient, then told I wasn't on visiting list! I noticed 1 staff member laughing at my mother while she was crying to me about the cruel treatment and all the staff is constantly switching up on rules and regulations before and during each visit. If you truly care about the wellbeing of your loved one, LOOK ELSEWHERE!

horrible place !!! they don’t care about the elderly!!

I’m sadly torn as to how I currently feel about the autism center at this hospital. Our psychiatrist is great for my son. He listens to my concerns, he’s open to listening to how things have been going, and I do believe he seeks what’s in the best interest of a child long term. I am thankful for his help and passion in his work. Here’s the problem. Their therapy department is beyond FRUSTRATING. My family had a wake to attend and my sons weekly therapy appointments were “revoked.” I called him out on this day for the therapy and NO ONE told me it would be a problem! Honestly it is unfair to him and our family. It was described as “oh we aren’t punishing you.” Really? Because we just attended a funeral and came back the following week for you to tell my family you were taking away my severely autistic sons speech and occupational therapy. How is that not punishment? So now I’m asking/calling/leaving voicemails like a crazy mother every week to see if there’s an opening and of course there’s no luck yet so he has to go without because we had a funeral to attend when he had his last session and I called to let them know ahead of time that we wouldn’t be there and explained why. To top it off, a week later I get a letter from the health insurance stating he’s been “approved” to continue his therapy there up until I believe it stated December (possibly longer). He was doing very well in OT and speech here and was showing consistent progress and this will be a major set back in his progress. Early interventions are so important, why would you do this to a child and revoke their appointment slot when you KNOW they already waited to get that spot? This sort of weird policy needs to have stipulations and possibly an appeals process. My son waited TOO LONG to get into this facility just to have his appointments taken away like that. Maybe hire more staff and increase space so you can accommodate all of the patients you continue to bring in? Clearly you don’t have the space or staff available for the demand so instead you punish your patients when life happens. Unbelievable. The therapists are good at the outpatient center but you clearly need to rethink your outlook on helping the family’s that you work so closely with.nnEdit: after I posted this review a representative from my sons therapy department contacted me and offered me a new appointment slot and made the situation right. My son has been back in therapy for several months now and doing well with his therapy. So thank you again to HSPC for offering help to families who have children with autism and furthermore for making this situation better.