TD Bank

8/18/2020-TD bank in downtown Hartford closes before the closing time!.They Now have a security guard asking customers&potential customers if they're going in the bank or seeing a teller..I was there at 3:40pm&was refused entry..(&YES I had a mask on)I was told by the security guard the Tellers aren't seeing anyone..I looked over,there were 3 tellers standing around as if they were ready to accept Customers.. Another customer who was there at 3:30pm w/his wife&child was told Tellers weren't seeing anyone..He was checking to see if he has to hop on the bus,35 minutes ride,to go up there..nIs happening at ALL TD banks or just the ones IN Hartford??!.n9/8-Let me ADD,My daughter was having problems w/her ATM pin..She went Trumbull st bank,again..The security sitting on chair told her she had to make an appt..2:45pm it was made..At 3:15pm,my daughter receives a text to come in& before she could walk in,she was told the appt was CANCELED!.We waited in the hot sun for 30minutes!!.There was no where to go to sit around..Soo,my daughter needed an appt to get her money to be told by some new manager they weren't taking any appts..There were 5 employees in bank standing around doing nothing..He gave my daughter a piece of paper&brushed her off.. TDBank closes at 4pm&they refused to help Customers at 3pm&Cosed after her..My daughter called the number&it wasnt the correct number..nI tweeted them..After 3 tweets,they have the NERVE to Use the pandemic as an excuse to refuse Customers& potential customers.. The Customer service at Trumbull street is WORSE after the pandemic..nI'm Glad I switched to Bank of America.. The security guard at downtown Hartford makes you feel Safe waking in to ATM&you DON'T need an appt to go to the tellers..

Bad customer service . Rude manger . No changes all the time . I have three business accounts there that I’m going to close and move to different bank

Never had a bad experience here. Everyone on the team is friendly, knowledgable, helpful.

TD Bank is the most inaccessible bank, you cannot make a teller withdrawal even with your ATM card and the account number, I was out for a walk only with my card and state ID yet they would not allow me to make a teller withdrawal. The only reason I was making the teller withdrawal was because I needed small bills. So no TD Bank you are the most accessible and friendly bank, 3 strikes your out why I will be closing my personal and business accounts.

One of the best bank ever!! I love all the representatives and the managers are excellent workers too.