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Detailed Information
Openning hours
  • Monday 7:30 AM – 4:00 PM
  • Tuesday 7:30 AM – 4:00 PM
  • Wednesday 7:30 AM – 4:00 PM
  • Thursday 7:30 AM – 4:00 PM
  • Friday 7:30 AM – 4:00 PM
  • Saturday Closed
  • Sunday Closed
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Cannondale Generators Inc.
Cannondale Generators Inc.
Cannondale Generators Inc.
Cannondale Generators Inc.
Cannondale Generators Inc.
Cannondale Generators Inc.
Cannondale Generators Inc.
Cannondale Generators Inc.
Cannondale Generators Inc.
Cannondale Generators Inc.
Reviews
George Heinemann (08/31/2020)
8/31/2020nGive Cannondale a Zero. Newly installed May 2020 whole house Kohler generator failed to function properly during Tropical Storm Isais as soon as we lost power Tuesday afternoon. Their technician thought he fixed by adjusting propane fuel mixture Wednesday night. Generator failed the following morning. Propane and generator were installed at same time. Leahy, our propane supplier, was summoned by Cannondale to check the two regulators, which were fine. Leahy called Kohler tech support and the diagnosis: Cannondale never converted the generator to propane from natural gas. A major screwup. Cannondale's President, Vice-President and Service Manager never returned my emails or phone calls. My new unit is under factory warranty and I wanted it checked out. Kohler Corporate sent another company's technician to go overnThe install. He rectified set up computer Programming which was incorrect and grounded two cut wires that were hanging bare. Cannondale answered the phones back in May to collect $ via credit card. Now all day there is an answering service & calls not returned. Two other Cannondale clients nearby also get no return phone calls for needed care. Avoid this company like the plague.nDr. George Heinemann Redding, CT
Cuyler Mitchell (08/10/2020)
Can't recommend Cannondale Generators enough! Lots of help during this last storm. They are always reliable. I have found both customer service over the phone and the in person technicians to be friendly, efficient, and honest. I've been using them for awhile and they are consistently on top of it.
Nancy Burger (08/10/2020)
When we bought our two years ago, the generator was inoperable and in rough shape. The folks at Cannondale got it working even though it took several diagnostic tests and steps to get to the root of the problem. They went the extra mile to make sure everything was in tip top order this past spring. When the recent storm hit, it was such a comfort to hear the generator switch on and hum along for six days. Many thanks for the excellent service!
High Ridge Family Practice (08/10/2020)
Our experience with Cannondale has been overwhelming positive. They worked the process of getting permits (including wetland) and installation effectively. When the Kohler generator was called upon to prove it's worth it functioned flawlessly. I would recommend them unreservedly.
Kris Fazzone (09/13/2020)
Been waiting for 3 weeks for a call back. Generator hasnt worked. Atleast 8 phone calls and no call back. I think they must have gone out of business.nnOk so i got a response from the owner who stated to submit an email request and they will get right back to us. It has not happened yet. I understand being busy. Especially after this storm but seriously!!!! We are at more than a month for a call back or email.
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