Opti Care Eye Health Center

On of the worst customer service that you can every experience. Pathetic. If you have to go to a local doctor and pay extra but do not go here. Very irresponsible Doctor and racist receptionist. I had to call Police to report the bad behavior of her. Complaint to the Opticare Management but no action. Please avoid it in any case but do not go here. ud83dudc4eud83dudc4eud83dudc4eud83dudc4e

I had seen Dr. Mazer at Opticare for years and recently saw Dr. Wu who was absolutely lovely. Kind and gentle and went over everything with me and explained it so well I actually understood what was happening. He needed to refer me to a specialist which was fine. He asked if I would be getting glasses that day and I very honestly explained I usually go somewhere else because they are generally very expensive. He was very sweet and didn’t make me feel weird (which I witnessed while waiting to be seen). A man came in and asked for a copy of his prescription and the woman at the desk asked why. He had the same issue I did, that he wanted to get his glasses elsewhere. She continued give him a bit of a hard time and pressured him going so far as to offer a discount if he got them there and that the person was ready and could see him immediately. I was ten feet away and I was uncomfortable! It was a very hard sell. So much so that I wondered if she got a commission!nBack to me: I ended up getting glasses there for a hundred and twenty bucks so I was happy but worried they wouldn’t get in before I went away (I am leaving at six-thirty tomorrow morning). I called at around noon today to see if they had come in yet and if not, to please call as soon as they did so I could come grab them. At six-thirty seven today I got a voicemail saying my glasses were in.nNeedless to say, they’ll be getting an angry phone call tomorrow morning.nThanks for almost nothing.nIf there was an option, I would give the doctor and the lovely woman who checked my eye pressure and took the pictures five stars. Everyone else gets zippity doo dah.