Map
Detailed Information
- Place Types Hospital
- Address 999 Silver Ln 3rd floor, Trumbull, CT 06611, USA
- Coordinate 41.2299717,-73.1550769
- Website https://www.northeastmedicalgroup.org/locations/trumbull-112-qu
- Rating 2.8
- Compound Code 6RHV+XX Trumbull, CT, USA
Openning hours
- Monday 8:00 AM – 6:45 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 6:45 PM
- Thursday 8:00 AM – 6:45 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
The doctors and nurses are great but the receptionists can be extremely unfriendly and unhelpful. Unfortunately it seems as though thats just the culture with Yale. But sometimes you'll get a receptionist thats amazing. low chance though.
I have tried twice to make an appointment here and the person answering the phone was extremely rude the first time. I decided to call back a few days later hoping that I would get someone nicer to talk to but that didn't happen. I was on hold for 15 minutes and while trying to figure out a day to schedule an appointment time that would work she said she was too busy at the time to keep looking and actually hung up on me! I am speechless and feel sorry for someone who is that miserable. I'll definitely be going somewhere else.
Doreen in the front office is fabulous!! She went above and beyond to help straighten out a nightmare insurance problem for my daughter. Other staff members started to jump in & assist her, thankfully she didn't say just pay the bill but went above and beyond.
Well-managed office. I’ve been cared for here during the last four years, usually taken into exam rooms at appointment time. Dr. Bertini and the staff are caring and friendly.
I recently switched my primary care doctor to this location and I've only been seen once Dr. Vidhya Roa, which was very friendly. I mainly switched over because our home is fairly close to this location. I’ve tried scheduling an appointment for a physical a couple times and they don’t seem very flexible and actually whoever answers the phone is very rude and sounds so miserable, maybe she should reconsider getting another job that perhaps doesn’t require her speak to people. With that being said I will be looking for another primary care doctor, even if I have to drive a little further.
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