rag & bone

The best denim in town- hands down. Also very cute and helpful staff

Good place to pickup casual clothing, but a bit expensive

Bought a jacket here I really like, I had a part of the hardware fall off and everyone there was very helpful. They solved my problem really quick, I'll definitely be back.

Rag & Bone has such great quality clothing. I love this store so much!

If you want to pay 10 stars for the price and receive 0 star on customer service, try Rag & Bone. The store shows no respect for a customer's time and no sincere apology for their error.nnAt the end of July, a SoHo store assistant confirmed to order a pair of sandal for me from CT Greenwich store b/c SoHo doesn't have a pair in mint condition. He got my address and credit card info and said it would be ordered right away. The order was not placed by SoHo. I called Greenwich store after 4 days to place the order. But the shoe was shipped to a wrong address. I provided the right address as showed in the sales receipt. Then I had to call the Greenwich store, FedEx and then the store multiple times to clarify the situation. The store manager said they will update me soon. No call from them in the following week. I called them twice. Finally, today they found the shoes and asked to reship it to me. I asked for a 20% discount to compensate for my time before they ship it again. The answer was no. As a result, I asked for the full refund. I haven't had such irresponsible and disrespectful customer service from any merchants in the U.S., no matter their goods priced lower or higher than Rag & Bone.