Union Savings Bank

All of the people at the Union Savings Brookfield office (near Costco) are very friendly, courteous and professional. Their greetings are warm and friendly and always have a smile. As a small business owner, I love doing business with a local bank.

The staff has gone above and beyond to provide customer service just not found in banks that are not local. The people there really care and say hello. Have been super kind to my elderly father who also banks there and has for years. Once when an ATM ate my check they resolved it that day-without hassles a bunch of paperwork or panicked calls. One star off for fees I find excessive but all banks have those I guess! Have had great experiences in Brookfield and New Fairfield as well as Danbury branches

They consistently hire people that care about me as a customer even though I don't know them, and treat me like they appreciate my business! If I ever have a problem, which is seldom, I am confident it is resolved in a timely fashion and the reason is explained to me.

Friendly and accommodating staff whenever I go in. Average banking experience otherwise.

I love everything about Union Savings Bank, particularly the New Fairfield branch!