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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 12:00 PM
  • Sunday Closed
Photos
First National Bank
First National Bank
First National Bank
Reviews
justin daubert (08/14/2020)
Twice they deposited my money into someone else's account Even when I supplied my driver's licence through the drive-through and had to press the call button to verbalize their mistake. The drive thru wait time Is quite long so if your in a hurry don't go through the drive thru. It seems often they do not have a teller for each drive thru lane open so it takes even longer and I've seen inside the bank they have no one designated to drive thru only, they have the tellers at the front desk waiting on inside customers as well as trying to wait on drive thru customers its quite bad. This location was good when it was commerce Bank then metro was even greater with later hours, free coin counting services and much faster service in general and now as first national Bank its quite a disappointment. It seems like they continuously get new people So often when you go there you have to treat it like it's the 1st time your there Generally all I have to do is send in my payroll check tell them I want to deposit it into my checking account and they do it but when there's a new person than they want to send you out a deposit slip taking up more time from the growing line behind you when they have your driver's licence and can easily look it up and keep things moving.
Not Here (07/31/2020)
I frequently make deposits at First National. Their drive thru is by far the slowest of the banks I deal with.
Brittany Cross (09/26/2019)
Horrible customer service from the tellers and even the “branch manager.” I drove to the bank and asked them to simply add my street address in their system so that it would print my physical address instead of just the P.O. Box on my statement and first they told me they couldn’t do it at all. When they realized that it could be done, they still gave me a “maybe” and said they didn’t have time for me and they would “call me when they look into it and could take an hour.” Their only exception and saving grace was one of their 3 tellers on duty who called me to say it was taken care of. This person happened to be out to lunch while I was actually there. Will be switching to a credit union as soon as I get what I need from them.
Timothy Stauffer (08/17/2019)
Loved Metro Bank. Hate FNB. Everything has changed for the worst: hours, fees, change counting. And that's all there is to a bank really.
Tony Wood (12/20/2016)
Absolutely horrific bank. Customer service is horrible. Closing all of my accounts immediately!! Been with metro for years never had a problem. Every since the change to FNB it has been awful. Fees, fees and more fees. If I could rate this bank negative 4 stars I would. I am only giving it 1star because that is the lowest it will let me rate it. Very miserable unfriendly staff. Not customer oriented at all.
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