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U.S. Bank Branch

619 Main St, Miles City, MT 59301, USA
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U.S. Bank Branch
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Zee S (11/02/2019)
definitely need to get the branch manager some training in customer service or completely replace the branch manager. Major attitude towards a customer trying to cash a check. Passing thru as I am a truck driver. Stopped in to cash a payroll check and the teller who claims to be the manager wouldn’t cash a check. I have cashed hundreds of checks at us bank across the country. I was polite and asked if she could contact the check writer to verify the check and then was told I would be escorted out. Unbelievable experience. Escorted out because I asked if there was something that can be done so I can cash the check. I will be returning to the bank with the same check and I will be recording the encounter next time. It’s a shame to treat a customer such way especially someone who was polite from the start. Negative stars.
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