Paradise Creek Bicycles

What an amazing bike shop! I was in a pinch and needed a new wheel built and TJ went out of his way to find the parts I needed and built me a beautiful new wheel for the right price. He probably should have charged me a little more than he did, actually. He is a straight shooter and runs an honest shop.

My wife and I were looking to spend $300 - $800 dollars at this bike shop. We brought in an old road bike and wanted to get an estimate on a few repairs. If the repair costs exceeded the value of the bike, we would have considered buying a new one (We were prepared to spend $800). The service lady apparently was the only worker in the whole shop, and she was helping a previous customer (There was us and the previous customer couple. A total of 4 people in the shop). We leave the bike at the front desk and wander the shop for 10 minutes and even walk by the service lady and she never made eye contact with us or said anything. After 20 minutes, my wife and I decided to walk out of the shop without even talking to anyone. We can understand if your busy and helping other customers, just a simple “Hello, we’ll be with you shortly or We’ll be with you in a few minutes.” Is enough to keep customers in the shop. But if you want new customers to interrupt your services with other customers, keep the sign up that says, “Ask for Assistance”.

Paradise Creek is always coming in clutch when we need something done! So very helpful, honest, and efficient!nLook no further, No one else compares!

Stopped by for the first time last week to pick up a brand new TCR - my experiences with the staff were excellent and they all seemed like people who were passionate about bikes. Unlike with some bike shops in larger cities, they were just as enthusiastic in helping someone choose their first bike as they were in helping me with my TCR. Really makes you feel welcome. I will definitely be visiting the shop frequently, not only for the atmosphere but also for the competitive rates and prices!

Paradise Creek resolved my bike frustrations. Cole and TJ spoke knowledgeably about the condition of my bike and offered immediate and future advice. Anna, a retail specialist, was also ready to answer a host of questions. It's nice when the workers of a company can field diverse inquires about the function of their shop especially when they treat you like a friend in the process. Their prices are very reasonable considering the thorough treatment my wheels received. I recommend PCB to someone looking to hang on to a junker until it breathes its last (like me), one who wants a precious bike to be carefully handled, or anyone looking to buy from local experts.