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Jessica L (08/14/2019)
I have always had a very positive experience here for myself and my daughter. The employees have all been kind and took their time. With my daughter, we had to do a chest x-ray to check for pneumonia. As she was only one year old she was not particularly cooperative and they were patient with her explaining the process and trying to help her understand and feel comfortable. Would recommend.
Michael Kelley (12/04/2019)
There was nothing wrong with the service itself but their prices are absurd. My bill for 5 X-rays was $1,540. I called other local imaging centers and they were all around 1/4 of the price as Kootenai Outpatient Imaging. For example, I called Inland Imaging and for the same X-rays they quoted it to be $400-$500, including the radiologist . When I called to get more clarity on the outrageous bill I was sent to 3 different departments before the last lady telling me it’s tough luck because that’s their prices. I’ll definitely go elsewhere for my imaging needs and I highly advise others to do the same due to their insane prices and lack of customer service on the billing end.
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